FAQS

In order to ensure the safety and well-being of all dogs in our facility, we require the following vaccines to be up-to-date for all dogs:

1. Rabies vaccine: This vaccine is required by law in most states and helps protect against rabies, a deadly disease that can be transmitted to humans.

2. Distemper vaccine: This vaccine protects against a highly contagious viral disease that can be fatal in dogs.

3. Parvovirus vaccine: This vaccine protects against a highly contagious virus that can cause severe gastrointestinal illness in dogs.

4. Bordetella vaccine: This vaccine protects against kennel cough, a highly contagious respiratory infection that can spread quickly in group settings.

5. Canine influenza vaccine: This vaccine protects against the canine influenza virus, which can cause respiratory illness in dogs.

All dogs must be current on these vaccines before entering our facility. Proof of vaccination from a licensed veterinarian will be required. Thank you for helping us maintain a safe and healthy environment for all dogs in our care.

Yes, as a pet owner, you can help alleviate upset tummies by providing your pets’ own food and treats when they visit us. Bringing pre-measured food and treats ensures that pets receive their regular diet and helps maintain their digestive health and overall well-being during their stay. Consistency in diet is important for pets, as sudden changes in food can lead to upset stomachs and digestive issues. By allowing pet owners to bring their pets familiar food and treats, you are helping to minimize the risk of stomach upset and other digestive problems that can arise from dietary changes.

Additionally, we suggest pet owners to bring at least one additional food serving, as travel plans can indeed change unexpectedly. Having an extra serving of food on hand ensures that pets will have an ample supply of their regular diet in case of delays or unforeseen circumstances. This proactive approach helps to ensure that pets are well-fed, comfortable, and happy during their stay.

We will provide your pets clean, sanitized water bowls, feeding bowls, and slow feeders. These essential supplies help ensure that pets access fresh water and food throughout their stay, promoting their well-being, hydration, and nutrition.

Water bowls are crucial for keeping pets hydrated, especially during hot weather or when engaging in physical activities. By supplying water bowls, we are making it easier for pets to stay hydrated and healthy in your care.

Feeding bowls are essential for serving meals and treats to pets. Dedicated feeding bowls ensure that each pet receives the appropriate amount of food and can enjoy their meals comfortably and without any competition from other animals.

Slow feeders are particularly beneficial for pets who tend to eat too quickly. These specialized bowls are designed to slow down a pet’s eating pace, promoting better digestion, reducing the risk of bloating, and preventing obesity. Slow feeders can also provide mental stimulation for pets, making mealtime more engaging and enjoyable.

We have a team of certified Fear Free experts at Woof Tone Inn & Spa. Fear Free certification equips our team members with specialized knowledge and skills to ensure the emotional well-being and comfort of the pets in your care.

Certified Fear Free©️experts are trained to recognize signs of fear, anxiety, and stress in pets and to implement techniques that help alleviate these feelings. By having a team of Fear-Free experts, you can be confident that our facility is providing a supportive and nurturing environment that prioritizes the mental and emotional health of the pets in your care.

Our dedication to creating a fear-free and positive experience for pets sets a high standard of care in the industry. Pet owners can trust that their furry companions are in good hands with your certified Fear Free team.

We are working towards Fear Free certification for our facility. This demonstrates our commitment to providing the best possible care for the pets in our facility. Fear Free certification equips us with the knowledge and skills to create a stress-free and nurturing environment that promotes the emotional well-being of pets.

As we work towards Fear Free©️certification, we will continue to learn valuable techniques and practices to help reduce fear, anxiety, and stress in pets, ultimately leading to a more positive and comfortable experience for them during their stay. By prioritizing Fear Free principles, we are setting a high standard of care and showing pet owners that their furry companions are in good hands.

Yes, we require an intestinal parasite test, also known as a fecal test, prior to pets’ arrival at our facility. It is a responsible and proactive measure that helps protect the health and well-being of all pets in your care. Intestinal parasites can be common in pets and are easily transmitted from one animal to another, making it essential to screen for these parasites to prevent their spread and ensure a healthy environment for all pets.

By mandating a fecal test before arrival, we are taking important steps to detect and treat any potential intestinal parasites that a pet may be carrying. This helps safeguard the health of other pets at your facility and minimizes the risk of parasite transmission among animals. Identifying and addressing intestinal parasites early on can prevent the spread of infections and protect the overall health and well-being of all pets in our care.

Requiring a fecal test also demonstrates our commitment to maintaining a clean and safe environment for the pets at our facility. By ensuring that all pets are screened for intestinal parasites before their arrival, we are taking a proactive approach to prevent the spread of parasites and promote the health and safety of all animals in our care.

We accept ALL major credit cards: AMEX, Discover, Master Card, and Visa.

We do not accept checks.

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We offer multiple indoor and outdoor play areas at our facility for pets to enjoy during their stay. Providing a variety of play spaces allows pets to engage in physical activity, socialize with other pets, and have fun in a safe and stimulating environment. Both indoor and outdoor play areas offer unique benefits and opportunities for pets to exercise, play, and explore, catering to their individual preferences and needs.

Indoor play areas provide a climate-controlled environment where pets can play and interact with toys, agility equipment, and other enrichment activities. These spaces are ideal for pets who prefer indoor play or for those who need a break from outdoor elements such as heat, cold, or inclement weather. Indoor play areas also offer a controlled environment where pets can safely engage in play under the supervision of trained staff members.

Outdoor play areas allow pets to experience the sights, sounds, and smells of the outdoors while engaging in physical activity and play. These spaces provide opportunities for pets to run, explore, and enjoy the fresh air, stimulating their senses and keeping them mentally and physically active. Outdoor play areas are great for pets who enjoy being outside and benefit from the additional space and freedom to roam and play.

Our outdoor play areas are shaded from the sun and equipped with multiple pet toys and bone-shaped pools for pets to enjoy a cool down. Providing shaded areas and amenities like toys and pools not only enhances the play experience for pets but also ensures their comfort and safety while they are outdoors. The shade offers protection from the sun’s rays, keeping pets cool and preventing overheating during playtime. The addition of pet toys and bone-shaped pools adds an extra element of fun and enrichment for pets, allowing them to engage in playful activities and stay entertained while enjoying the outdoors.

The bone-shaped pools are a wonderful feature that allows pets to cool down and have a splash in the water, which can be especially refreshing on hot days. Pets can have a blast playing and splashing around in the pools, providing them with a fun and interactive way to stay cool and hydrated while enjoying their time outdoors. The combination of shaded areas, pet toys, and bone-shaped pools creates a stimulating and enjoyable environment for pets to explore, play, and have a great time in the outdoor play areas at Woof Tone Inn & Spa.

By offering both indoor and outdoor play areas, we are providing pets with a well-rounded and enriching experience that caters to their individual preferences and needs. These play areas contribute to pets’ overall well-being, happiness, and socialization, ensuring that they have a positive and enjoyable stay while in our care.

By conducting temperament evaluations for pets before they enter a social environment like a daycare is a responsible and proactive measure to ensure the safety and well-being of all pets, as well as the staff and other animals at Woof Tone Inn & Spa.

Temperament evaluations help to assess a pet’s behavior, personality, social skills, and compatibility with other animals. By requiring pets to undergo these evaluations before entering the daycare, we can identify any potential issues or concerns that may arise in a social setting. This allows us to make informed decisions about which pets are suitable for group interactions and which may require more individualized care or supervision.

Temperament evaluations also help to create a harmonious and stress-free environment for all pets in the daycare. By matching pets with similar temperaments, energy levels, and play styles, we can promote positive social interactions, reduce the risk of conflicts or aggression, and ensure that each pet has a positive and enriching experience while our care.

Additionally, conducting temperament evaluations demonstrates our commitment to providing a safe and enjoyable environment for all pets in our daycare. It shows that we prioritize the well-being and comfort of each individual pet and take proactive steps to prevent any potential issues that may arise from incompatible personalities or behavior.

Initial Assessment: The process usually begins with a one-on-one interaction between your dog and a trained staff member. This helps assess the dog’s response to new people and the day care environment.

Group Introduction: Your dog is gradually introduced to a small group of dogs, starting with one or two calm, well-socialized dogs. Staff will observe how your dog interacts—whether they are friendly, anxious, dominant, or submissive.

Play Style Evaluation: The staff will observe how your dog plays. Are they gentle, or do they tend to play rough? Do they prefer chasing or being chased, or do they like more solitary activities? This helps in grouping them with dogs that have similar play styles.

Stress & Aggression Check: The test also looks for any signs of stress, fear, or aggression. This might include growling, snapping, excessive barking, or avoidance behaviors. 

Response to Commands: Staff will also assess how well your dog responds to basic commands like sit, stay, or come, which is crucial for maintaining control in a group setting.

Environmental Response: The final part of the test may involve exposing your dog to different environments within the facility—such as indoor play areas, outdoor yards, and resting spaces—to see how they adapt.

After the Test: Once the test is completed, the staff will discuss the results with you. They’ll provide insights into your dog’s behavior and explain how your dog performed in each area of the test. If your dog passes, they’ll be placed in a group that suits their temperament. If any concerns arise, the staff might suggest further training or a more gradual introduction to daycare.

Conclusion: A temperament test is a crucial step to ensure that your dog enjoys their time at daycare and that all dogs are in a safe, compatible environment. It allows staff to get to know your dog better and to create a positive and enriching experience for them every day they attend.

Yes, conflicts between pets can occur for a variety of reasons, such as territorial disputes, resource guarding, fear or anxiety, social hierarchies, or simply incompatible personalities. It’s important for pet owners to be aware of the potential for conflicts and take steps to prevent and address them in a safe and effective manner. Here are some tips for managing conflicts between pets:

1. Recognize Signs of Conflict: Common signs of conflict between pets include growling, hissing, barking, snapping, stiff body language, raised fur, or avoidance behaviors. Pay attention to these cues and intervene before the situation escalates.
2. Provide Adequate Resources: Make sure each pet has their own food and water bowls, toys, beds, and other resources to prevent competition and reduce the likelihood of conflict over limited resources.
3. Supervise Interactions: Monitor interactions between pets, especially when introducing a new pet to the household or when there are existing tensions between animals. Be prepared to intervene if you notice any signs of aggression or discomfort.
4. Create Safe Spaces: Designate separate areas for each pet to retreat to when they need space or time alone. This can help reduce stress and prevent conflicts by giving each pet their own sanctuary.
5. Positive Reinforcement: Reward and encourage positive interactions between pets through treats, praise, and play. This can help build trust and strengthen the bond between animals in the household.
6. Seek Professional Help: If conflicts persist or escalate despite your efforts, consider seeking guidance from a professional animal behaviorist or trainer. They can assess the situation, provide personalized advice, and help implement strategies to address the underlying issues causing the conflicts.
7. Practice Patience and Consistency: Resolving conflicts between pets may take time and patience. Be consistent in your approach, provide a structured environment, and remain calm and composed when managing disagreements between animals.

By being proactive and attentive to the dynamics between pets in your household, we can help prevent conflicts and create a harmonious living environment for all members of your furry family. Remember that each pet is an individual with their own needs and preferences, and it’s important to respect and accommodate those differences to promote positive interactions and a peaceful coexistence.

Our facility offers a wonderful option for pet owners looking for a more private and comfortable accommodation for their pets. Providing a private suite with calming amenities such as a diffuser and white noise machine can help reduce stress and anxiety for pets who may be sensitive to their surroundings. Additionally, offering a Superb Sleeper bed can provide extra comfort and coziness for pets during their stay. This level of personalized care and attention to detail can help create a more relaxing and enjoyable experience for both pets and their owners. 

Creating a peaceful and welcoming atmosphere is key to ensuring that pets feel comfortable, safe, and at ease during their stay. A peaceful environment can help reduce stress and anxiety in pets, promoting a sense of calm and relaxation. A welcoming atmosphere can make pets feel more at home and help them adjust more easily to their surroundings.

By prioritizing a peaceful and welcoming atmosphere, we are not only providing a positive experience for the pets in our care but also for their owners. Pet owners want to feel confident that their furry companions are in a place that values their well-being and provides a nurturing environment.

Watch this space! Woof Tone Inn & Spa will be Installing individual cameras in overnight guest rooms that  can provide you as a pet owner with peace of mind and reassurance while your furry companions are in our care. The ability to monitor pets remotely through live video feeds will offer a sense of transparency and security, allowing pet owners to check in on their pets and ensure they are safe and comfortable.

Individual cameras in guest rooms offer several benefits for both pet owners and our staff. Pet owners can observe their pets in real-time, see how they are settling in, monitor their behavior, and even interact with them through audio features if available. This can alleviate any concerns or worries you may have about leaving your pets overnight, especially for the first time.

For our staff, having cameras in guest rooms can also be a valuable tool for monitoring pets’ well-being, behavior, and interactions with each other. It allows staff to keep a close eye on pets, identify any potential issues or concerns, and respond promptly to any needs or requests that may arise.

Additionally, having individual cameras in guest rooms can enhance transparency and accountability, demonstrating our commitment to providing a safe and secure environment for pets in our care. It will show that we value open communication with you as pet owners and prioritize the well-being and comfort of your furry family members.

Overall, by installing these innovative features our individual cameras in overnight guest rooms will be a proactive step towards enhancing the overall pet care experience and building trust with pet owners. 

Yes, our state of security camera system will help us ensure the safety and well-being of both pets and staff. This is a top priority for any pet care facility. By Installing security cameras throughout our facility, we have taken a proactive measure that can provide added security, monitoring, and peace of mind for everyone involved.

Security cameras offer several benefits in maintaining a safe and secure environment for pets and staff. They can act as a deterrent to potential intruders or unauthorized individuals, helping to prevent any security breaches or incidents. In the event of any unusual activity or emergencies, security cameras can provide valuable footage for review and investigation.

Having security cameras installed throughout our facility also allows for real-time monitoring of different areas, ensuring that pets and staff are always safe. It can help staff members stay vigilant and respond promptly to any issues that may arise, such as accidents, conflicts between pets, or unauthorized access to restricted areas.

Furthermore, security cameras can support staff training and development by providing valuable insights into daily operations, interactions with pets, and staff performance. They can also assist in maintaining a high standard of care and professionalism by promoting accountability and transparency in all aspects of the facility’s operations.

The presence of security cameras in our facility demonstrates a commitment to prioritizing safety, security, and the well-being of pets and staff. By investing in this technology, we are taking proactive steps to create a secure environment that promotes trust, confidence, and peace of mind for everyone involved.